Plaza Hotel - Hagerstown, Maryland

How to Contact Us

Telephone: 301-797-2500

Toll Free: 800-732-0906

Fax: 301-797-6209

E Mail: plazahtlmd@myactv.net

1718 Underpass Way Hagerstown, MD 21740

If you have stayed with us recently we would appreciate your feedback.

Please use the form below to tell us about your experiences in our hotel, offer suggestions, or ask for answers that will help us meet your needs for business travel, leisurely weekends or successful events. Thank you for staying with us!

Room Number: Arrival Date:

Please use the grid below to rate your experience:

Excellent

Above
Average

Average

Needs Improvement

Poor

How would you rate this hotel overall? 1 2 3 4 5

If you return to this area, what is the likelihood that you will stay with us again?: 1 2 3 4 5

How Was Your Room?

Cleanliness 1 2 3 4 5

Bedding 1 2 3 4 5

Television 1 2 3 4 5

Lighting 1 2 3 4 5

And the Bathroom?

Cleanliness 1 2 3 4 5

Adequacy of Supplies 1 2 3 4 5

How do you rate our services?

Check-in: Friendly/Efficient: 1 2 3 4 5

Check-out: Friendly/Efficient: 1 2 3 4 5

How do you rate the value we provided for the price charged? 1 2 3 4 5

Did You Use
The Pool Fitness Room Restaurant Meeting Room

Have you stayed with us before?
Yes No

What was the primary purpose of your visit?
Business Meeting/Conference Leisure

I decided to stay at the Plaza Hotel because:
Prefer the Plaza AAA Directory Saw Your Billboard
Travel Agent Booked Other

Restaurant / Lounge

	Excellent	Above Average	Average	Needs Improvement	Poor
How do you rate our Fireside Restaurant/Lounge?
Friendliness of Staff	1	2	3	4	5
Food Quality	1	2	3	4	5
Service	1	2	3	4	5
Room Service	1	2	3	4	5
Value	1	2	3	4	5
Cleanliness	1	2	3	4	5

You are our best advisors. We would appreciate any
recommendation on how we could have made your stay more enjoyable.

First Name:
Last Name:
E-mail:
Phone:
Address:
Address:
City:
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Zip Code:
Company or Organization:
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